We are committed to protecting your personal and sensitive information (together referred to as Personal Information) in accordance with the Privacy Act 1988 (Cth) (Privacy Act), which includes the Australian Privacy Principles.

We collect and process your Personal Information in the course of performing our business activities including providing, managing and administering the insurance broking, risk management and consulting services outlined in this FSG. Personal Information is also used for business purposes such as fraud prevention and detection, financial management, market analysis, and analytics, and to comply with our legal and regulatory obligations.

We may share your Personal Information with, and obtain it from, our Gallagher Group companies and third parties such as (re)insurers, underwriting agencies, insurance intermediaries, credit reference agencies, service providers, professional advisors, regulators or fraud prevention agencies. We may also transfer your Personal Information to our Gallagher Group companies and third parties outside of Australia, so that they may perform services for us or on our behalf, assist us in providing our services and administering our business. Our Gallagher Group includes our parent company, Arthur J. Gallagher & Co, located in the United States of America, and its subsidiaries located in Canada, the United Kingdom, countries within the European Union, New Zealand, Malaysia, Singapore, Taiwan, Philippines, and India. The location of our third-party service providers will vary but may include, United States of America, the United Kingdom, countries within the European Union, New Zealand, Singapore, Philippines or India. Wherever required by law, we will take reasonable steps to ensure the overseas recipient does not breach applicable data protection laws, including the Privacy Act (including the Australian Privacy Principles).

For further information on how your Personal Information is used, shared and disclosed, please see our Privacy Notice which is available on our website, www.ajg.com/au/global-privacy-notice. From time to time, we may make important updates to our Privacy Notice and these may in turn affect the way we use and handle your Personal Information. Please review our Privacy Notice periodically to ensure you are aware of any changes.

If you do not supply the Personal Information we request, we may not be able to provide our services to you. For example, we may not be able to arrange insurance cover or manage your claim.

If you are providing us with Personal Information of other individuals that may be covered under an insurance policy we may be placing for you or in connection with any of our services, you must ensure that you have obtained all appropriate consents, where required, from those individuals, tell them you are providing their information to us and show them a copy of this notice. You will only share Personal Information with us to the extent it is necessary for us to offer, provide or administer our services, and such information is reliable for its intended use, and accurate, complete and current.

Financial Services Guide

Not Independent

Who we are

Our services

Our remuneration, including how we and our representatives are paid

Additional Important Information

Your Duty of Disclosure & when we rely on you